From Design to Service Design, and Co-production

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dc.contributor.authorZarina, Solvita
dc.date.accessioned2019-11-22T07:00:47Z
dc.date.available2019-11-22T07:00:47Z
dc.date.issued2019-05-27
dc.descriptionThis paper was presented at the KU Leuven Public Governance Institute IIAS Study Group on ‘Coproduction of Public Services’ seventh annual conference, Leuven, Belgium, 28 May 2019.en_US
dc.description.abstractThis paper focuses on interdisciplinary approach to finding similarity of problems and their solutions, how both governmental institutions and designers can deal with service and social design, co-creation and co-production. The paper provides an empirical analysis of several case studies, one of which was a co-production session held by CITADEL Team and students of the Computing Faculty, University of Latvia. The Conclusion part marks a possible future scenario, involving in co-production the students from design, as well as other relevant departments, thus helping to engage young citizens, and at the same time future professionals in a better delivery of public services.en_US
dc.description.sponsorshipThis research article has been supported by the European Union's Horizon-2020 research and innovation programme under the Grant agreement 726755.en_US
dc.identifier.citationThis paper focuses on interdisciplinary approach to finding similarity of problems and their solutions, how both governmental institutions and designers can deal with service and social design, co-creation and co-production.en_US
dc.identifier.urihttps://dspace.lu.lv/dspace/handle/7/49016
dc.identifier.urihttps://soc.kuleuven.be/io/english/research/iias-conference/5-2-3-zarina
dc.language.isoengen_US
dc.relationinfo:eu-repo/grantAgreement/EC/H2020/726755/EU/Empowering Citizens to TrAnsform European PubLic Administrations/CITADELen_US
dc.relation.ispartofseriesIIAS Study Group on 'Coproduction of Public Services'. Report
dc.rightsinfo:eu-repo/semantics/openAccessen_US
dc.subjectResearch Subject Categories::SOCIAL SCIENCESen_US
dc.subjectdesignen_US
dc.subjectco-productionen_US
dc.subjectdesign thinkingen_US
dc.subjectuser experienceen_US
dc.titleFrom Design to Service Design, and Co-productionen_US
dc.typeinfo:eu-repo/semantics/conferenceObjecten_US
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